To file a complaint
Appalachian State University provides several means by which student complaints and grievances may be addressed.
In all cases, students are advised to put their concerns in writing and carefully document the events that led to the complaint or grievance. Concerns should be expressed as soon as possible after the event occurs; some of the procedures have specific deadlines for filing grievances or complaints.
- To file a complaint visit Office of the Registrar’s Grievance and Appeal Procedures webpage.
- Should a student’s complaint not be rectified after completing Appalachian State University’s process, the student may seek advisement within their state of residence.
- Additionally, complaints can also be filed with North Carolina State Education Assistance Authority (NCSEAA). See NCSEAA’s Complaint Process webpage.
- Lastly, if the complaint is not resolved after completing steps one and two, students may file a complaint in writing with Appalachian State University’s accreditor:
Southern Association of Colleges and Schools
Commission on Colleges
1866 Southern Lane
Decatur, GA 30033-4097