Server logs

IP addresses, page URLs, and dates and times accessed are automatically logged by our server software for visitors to our website. IP addresses may or may not be considered personally identifiable information, depending on the practices of the user's ISP. This information is used for server load analysis, debugging and security purposes. Only select Appalachian State University IT personnel have access to this information.

How do we use your information?

We may use the information we collect from you when you register, sign up for program updates, respond to a survey or marketing communication, browse the site, or use certain other site features in the following ways:

  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your inquiries and requests.
  • To notify you of educational opportunities, events or happenings
  • To administer a contest, promotion, survey or other site feature.
  • To follow up with after correspondence (live chat, email or phone inquiries)

Google Analytics

Online.appstate.edu uses Google Analytics, a web analytics tool that helps us understand how visitors engage with our website. Google Analytics uses cookies. The information available to us using Google Analytics is not personally identifiable and is restricted to use by employees of Appalachian State University. Visitors may opt-out of Google Analytics without affecting the user experience on appstate.edu.

Online.appstate.edu uses Google Analytics Demographics and Interest Reporting, which gives us access to information that we can use to approximate our website visitors' demographics and interests. This information will be used to improve the usability of the site and deliver more relevant content. Google Analytics Demographics and Interest Reporting uses cookies. The information available to us using Google Analytics Demographics and Interest Reporting is not personally identifiable and is restricted to use by employees of Appalachian State University. You can manage your settings for these cookies and opt-out of this feature by visiting Google Ads Settings.

Online forms

Users may choose to provide information to help serve that user's needs or conduct research via online forms or surveys on Appalachian State University websites. In some instances, we may use third parties to assist us in processing your information. We require that such third parties comply with our Privacy Statement and any other appropriate confidentiality and security measures.

Cookies

Appalachian State uses Google, Facebook and other services to deliver internet advertisements. Cookies may be used to inform these internet advertisements. These ads may be targeted based on a user’s prior visits to specific areas of our site. Beyond this, appstate.edu web pages may contain various widgets, iframes, scripts, etc. that may set both first- and third-party cookies. We have no direct access to or control over these cookies, their contents or their placement. If you are concerned with the use of cookies in your browser, please review your browser's documentation to learn how you may block or remove cookies. Please keep in mind that blocking cookies may affect the user experience on some appstate.edu web pages.

Widgets and iframes

Online.appstate.edu web pages may contain widgets and iframes loaded from external websites. We have no direct access to or control over these items. Please refer to privacy statements on these external websites for more information.

Updates

This privacy statement may change from time to time and all updates will be posted on this page.